Cathy Turland, CEO of Healthwatch, Redbridge was in the studio talking to presenter Helen Munro.
Healthwatch is an independant voice for people. The charity can help improve services you use by listening to your views.
There are many branches in the UK including one in Redbridge and Havering.
Cathy said: “I thoroughly enjoy my work because we can try and make a difference, everything starts with a conversation.”
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